Online
Marketplace

Auto
Parts & Accessories

Baby
& Children's Products

Computer
Products

Electronic
Components

Electronics

Fashion
Accessories

Garments
& Textiles

Gifts &
Premiums

Hardware
& DIY

Home
Products

LED
& Solar Products

LEDs
& Optoelectronics

Machinery
& Parts

Medical
& Health Products

Mobile
Electronics

Security
Products

Sports
& Leisure

Telecom
Products

Underwear
& Swimwear

Trade Shows

China Sourcing Fairs

Electronics & Components

Fashion Accessories

Garments & Textiles

Gifts & Premiums

Hardware & Building Materials

Home Products

Mobile Electronics

Security Products

Underwear & Swimwear

Global Sourcing Fair

Mobile & Wireless

India Sourcing Fairs

Garments & Accessories

Korea Sourcing Fairs

Electronics & Components

Gifts & Premiums

Korea Sourcing Fair

Mobile Electronics

Trade Show Center

China Int'l Optoelectronic Expo

China (Shenzhen) International Brand Clothing &
Accessories Fair

IIC-China

Magazines & Reports

Magazines

Sourcing Reports

Other
Services

Product
Alerts

Sourcing News & Advice

Private Sourcing Events

Buyer Support

About Us

Reliable exporters: find them and meet them

Path: Sourcing News & Advice
>> Import from
China Advice >> What to do after a failed
inspection

Sourcing News & Advice
Home

Industry
News

Surveys

Import from China
Advice

Ask
the Experts

Buyer's
Guide

What to do after a failed inspection

Posted: August 08, 2014

by Asia Quality Focus team

The pre-shipment inspection is the last chance for the buyer to detect
defects and identify unacceptable quality before the shipping of the goods. What
to do after a failed inspection? Buyers can reject lots before they are shipped
but there are other alternatives to take into consideration.

Buyer’s options after a failed inspection – what to do
with the goods?

5 most common options

There are various answers to the question, what to do after a failed
inspection. Essentially there are five options to choose from:

Refuse the goods (seldom a choice)

Ask the vendor for a discount and ship the goods

Ship the goods anyway

Ask the vendor to rework products

Ask the vendor to sort out defects

Option of replacing / reworking goods

Most buyers ask their vendor to rework or replace faulty goods even though it
delays the shipment. The vendor usually agrees on it. Afterwards the buyer has
two choices:

Believe the vendor did improve things, pay and ship the goods (risky)

Re-inspect the goods to verify whether or not they have been reworked
properly, and no new defects appear during the reworking process (most
reliable)

For the re-inspection (usually paid by the supplier), the standard
pre-shipment inspection protocol is used to give another general overview of the
quality of the goods. Most third party inspection companies send another
inspector, different from the previous inspection. This method identifies all
kinds of defects and confirms whether or not the rejected defect(s) have
disappeared.

As a matter of fact, by reworking the goods, there is always the risk that
new defects appear, only the pre-shipment inspection will allow those to be
identified.

Option of sorting out defects

It is possible to request a third party inspection company to sort the
defects when only 1, 2 or 3 defect types caused the inspection to fail. As it
focuses on few defects only, a much higher quantity of goods can be inspected
within the same amount of time, ensuring a higher representativeness of the
sample. It gives a better idea of the importance of those defects within the
overall order. Moreover, the buyer has two choices:

Request the rework of the sorted goods and follow the choices of
replacing/reworking the goods as above

Ship only the acceptable goods

The defect sorting is an alternative option of the reworking of
the goods, however both options are complementary and can be combined.

And you: what do you do after a failed inspection?

Read the original article here.

The
Asia Quality Focus
team is an international team of specialists in product inspections, factory
audits, lab testing and product certifications for all kinds of consumer goods.
To share experience and opinions in how to better and safer source in Asia they
created the Quality Control
Blog. Feel free to contact them here.

Read more Sourcing
News & Advice

RSS Feed

Subscribe to get the latest China sourcing news and
advice

Ask the Experts

Feedback

Send us your comments and suggestions, or share your sourcing
experiences.

Find Suppliers Online

Browse Product Categories

New Products

Top
Products

Top China Suppliers

Source by Country

Top 20 Products by Industry

Español

Meet Suppliers Face-to-Face

Sourcing
Fairs

Private Sourcing Events

Buyer Tools

Download Sourcing e-Magazines

Buy
Sourcing Reports

Monthly Sourcing Highlights

Sourcing News & Advice

Magazines
Mobile App

Buyer Support

What
Every Buyer Needs to Know

Ask the Sourcing Experts

Learn to
Source from China

Supplier Tools

Reach Qualified Buyers

Sign up for a Free Trial

Become a Verified Supplier

多渠道曝光/推广

供应商成功故事

免费网上广告注册

高效参展

Help

User
Guide

Help
& FAQ

Contact Global Sources

Site
Map

About Us

About Global Sources

Our
Services

Our
Quality Commitment

Buyer Testimonials

Investor Relations

Videos

Follow Us

Facebook Twitter Google + LinkedIn RSS

Global Sources Sourcing Sites: GlobalSources.com | CantonFair | 环球资源内贸网

Global Sources Other Country Sites: Hong Kong

Global Sources Management Site: 世界经理人

Global Sources eMedia Sites: EE
Times – Asia | EE
Times – India | EDN
Asia | IIC-China

電子技術設計 | 电子工程专辑 | 電子工程專輯 | 电子技术设计
| 国际电子商情 | 电子圈微报 | 元器件规格书网

Copyright © Trade Media Holdings Ltd. Copyright ©
Trade Media Ltd. All rights reserved.

Terms of Use Privacy Policy Security Measures IP Policy