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Sourcing >> How
to check 100% of a small production batch before shipment

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How to check 100% of a small production batch before
shipment

Posted: May 18, 2016

By Renaud Anjoran

As
more and more companies purchase goods in China and sell them under the
“Fulfilment By Amazon” model, we get more request for checking 100% of a
production batch. And, to a certain extent, it does make sense.

As
I wrote before, FBA sellers get booted out if many customers complain
about their products’ poor quality. And, from what I hear, Amazon is going to
become stricter as time passes. A random inspection is more cost-effective but
is a scary thing to many importers (what if they are not lucky?).

There
are three important conditions to reap the full benefits of a 100%
inspection:

• Don’t pay in full
before the inspection (or you no longer have any leverage),

• Give defective
products back to the supplier,

• Be ready to ship the
goods immediately if they are acceptable.

We
have done a few trials & errors and we now have a clear way of handling it.
I wrote it down below. If you have an office in China, you can try to do the
same if it makes sense for your situation.

1. Payment of 30% to
supplier;

2. Components are
ordered, production starts;

3. Random inspection
during production (to ensure average quality is not very bad) — this step is
often skipped for small orders;

4. Production is 100%
finished and supplier sends photos;

5. Payment of 50% (now
up to 80% total);

6. Supplier sends the
goods to the office;

7. We check 100% and
sort out the bad pieces, which are sent back to the factory;

8. Factory sends
replacements (or reworked pieces);

9. We check those
replacements;

10. Once all is good,
payment of 20% is sent to supplier;

11. We ship the goods
out and handle logistics.

By
the way, I wrote before about QC inspections on a platform and their pros
& cons. The approach is rather similar, but typical platform inspections are
a good fit for large orders while what I described above (100% production check)
is a better fit for small batches.

Maybe
some readers have extra tips for making sure a batch is 99%+
acceptable?

Renaud
Anjoran has been managing his quality assurance agency (Sofeast Ltd) since 2006.
In addition, a passion for improving the way people work has pushed him to
launch a consultancy to improve factories and a web application to manage the
purchasing process. He writes advice for importers on qualityinspection.org.

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